the problem
The need to remain responsive to the demands of your customers can put dangerous pressure on a despatch team. In this time-pressured and busy environment, poor visibility of collation makes fulfillment tricky, especially with last-minute order changes. Mistakes in rotation and shelf life management of perishable products quickly lead to damage of both profit and customer relationships.
the solution
As a part of a greater whole, the Integreater® despatch module knits its functionality with inter-related modules in the Integreater® range ie: Sales Order Processing, EDI Order Importer, Multi Site Order Splitter
and Stock Management.
Orders can be manipulated in a number of configurable formats
(ie: order/picking sheets or Tracker views) and sent to the despatch department in print, via computer screen or even through wireless
PDA devices.
PDA handling makes the process more efficient: it allows despatch operators to remain mobile, ‘on the case’ and independent from the office by continually feeding real time data updates wirelessly to their devices: the correct stock to pick, its location based on product description and shelf life availability etc.
Product is assigned to an order through barcode scanning: the system has a facility to despatch whole pallets by simply scanning one barcode. Individual units can however be transferred from these pallets retaining the unit’s individual trace code.
The responsibility for order releases can be restricted and despatch documentation can be customised.
the result
Total control quickly improves service levels and minimises losses by enhancing accuracy and efficiency. The order processing and despatch cycle becomes visible, accessible and easy to manipulate, resulting in accurate despatch against orders, less internal wastage and reduced delivery claims.
Despatch Tracker allows management to monitor, respond to issues proactively and accommodate sudden change.
Adding the ability to manage all aspects, just by utilising the features
on their pocket PC devices makes despatch operatives more effective and efficient.
| - Accurate despatch against order - Discrepancy reporting - Reduction in returns and short delivery - Managed product rotation and selection - Reduced wastage - Total visibility of the order/despatch cycle - Automated down dating of stock - Service level indicators by store, RDC, Customer - Easy export of despatch data to most major third party accounting suites. |
It also informs on exactly which items have been picked, making mistakes quickly (and very) visible.
This allows shipping supervisors to:
- staff more effectively
- designate areas of focus in the shipping area
- remain constantly updated as to the availability of finished products, in relation to what is left to pick.
can be used to review business performance whilst away from the office/site.
interface offers an unparalleled method of real time data visibility.
up to the second updates keep the user informed of exactly what is happening.
most of this information is available on one screen, thus saving time in navigating through pages and pages worth of data.
Data can be exported to Microsoft Excel™ so that further analysis can be carried out.
Integreater® has been developed by professionals from the food processing industry and offers more functionality than a standard Manufacturing Execution System.
ERP solutions are too generic for food production and often require users to adhere with a set of standard practices. To solve this problem, Integreater® has been developed to account for all the variants and complexities that are specific to the food processing industry. It integrates with your business model to ensure that you can improve performance, without jeopardising your unique selling points.